Ticketing & Fan Engagement

Diagram of Ticketing & Fan Engagement Solutions

Our venue enablement model puts you first, making every essential detail perfect so that you can host amazing experiences that inspire fans to buy tickets to more events. We provide you with the tools and services to connect you with your fans during every aspect of the customer lifecycle. First, we help your customers to find your tickets with powerful event discovery tools and partnerships, then make it easy for them to purchase your tickets online or via mobile with a rich, intuitive buying experience. Once customers are at your venue we power exciting in-event engagement tools that integrate social and mobile technologies into the event experience, and after they leave we provide you with automated tools to remarket and send personalized messaging to invite them back to your venue.

Ticketing & CRM

Equip your venue for success with our powerful ticketing solutions that enable you to sell tickets to your fans anywhere they choose—on the go, at home, or at your box office. Our mobile-friendly technology makes it easy for your customers to buy tickets, manage their accounts, and transfer or resell tickets from their smartphone, putting fans in control. You capture every customer interaction within our CRM solution, providing a 360-degree view of each customer, providing the opportunity to personalize future messaging to keep them coming back.

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PAC eCommerce
PAC Ticketing
PAC Access Management
PAC Uptix
Salesforce CRM & Administration


Elevate your fundraising efforts with our powerful, integrated solution. Empower your donors to make contributions online or directly with your development officers and provide flexible payment options with a set of customer-friendly tools. Our customized priority points programs and unique tools provide you with a powerful platform to maximize donation revenue and build lifetime donor relationships.

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PAC Fund

Marketing Services

Engage your audience and customize fan communications with our marketing services. The suite of marketing solutions enables you to reach your fans before, during, and after the event. Connect with your fans through rich email and marketing automation technologies, in-venue social and mobile experiences, and personalized, automated campaigns and remarketing messages to drive repeat transactions and elevate the customer experience.

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PAC Marketing Automation
PAC Retargeting
PAC Social Media
PAC FanMaker Rewards
PAC Search Marketing

Data & Analytics

Curate a complete view of your organization’s activities with visual dashboards and reporting on your key performance metrics including ticket sales, fundraising, marketing, attendance, website, or customer behavior. Armed with this intelligence, you can better measure marketing performance, analyze event, ticket and donation revenue, and identify trends to make informed business decisions that improve the bottom line.

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PAC Analytics
PAC Web Analytics

Our Clients

As the second largest primary ticketing company in North America, we power many of the nation’s largest college athletics, performing arts, professional sports, and arena organizations. With over 120 college athletics institutions leveraging our technology and solutions, we are the market leader in college sports. Our solutions enable these leading organizations to sell tickets and drive donations under their brand, manage their customer relationships, enhance the fan experience and grow revenue.

Ticketing & Fan Engagement Markets Served:

  • Arena, College & University, Performing Arts Center & Theater, Professional Sports, Regional Ticketing Partner
See full client list


If you’re interested in learning more about our Ticketing & Fan Engagement services and all the ways we can help you,
contact us today.


Our leadership team is driven by the goal of keeping you as a customer for life. With rich industry knowledge, deep experience in developing industry-leading technologies, and a vision of helping you to drive revenue and enhance the customer experience, our leadership team is passionate about serving our clients.